Roadside assistance and local recovery is available on all our breakdown policies. If your vehicle cannot be fixed at the roadside you will be recovered to a place where your vehicle can be repaired.
If your car or motorcycle breaks down in the UK we have a network of over 4,000 AXA Assistance approved vehicles and mechanics on had to attend to your vehicle. This means we can be with you on average within 40 minutes.
If your car or motorcycle cannot be made roadworthy at the point of breakdown within one hour and is more than one mile from your home, we will arrange and pay for your vehicle, together with the driver and up to six passengers to be taken to a suitable local garage where you can get it repaired.
We always aim to give priority to motorists who may feel vulnerable, such as the elderly, women travelling alone or those with children.